of your personal data is a priority for us. We process your information solely
in accordance with EU and Austrian privacy laws (DSGVO, TKG 2003).
If you share personally identifiable data with us either by our website or email, this will only be used for correspondence or for the purposes which you intended. We assure you that your personally identifiable information will not be shared with third parties, other than if statutes requires us to do so.
The information you provide will only be stored 12 months or until we have fulfilled the purposes for which it was intended. Insofar as statutes require us to store information for a specific period, we will comply with such legal requirements. If you no longer agree to our storing your personally identifiable information, upon your direction we will delete such information. If any of your personal information has changed in the meantime, we will correct such information pursuant to your notification..
After receiving your request, we will confirm your booking in writing. Your holiday cabin will be guaranteed upon receipt of 40% of the total booking cost.
On arrival day, please be aware that your cabin will only be available for check-in after 2 PM.
Free cancellation of reservations is only possible up to 12 weeks prior to your scheduled arrival date.
Bookings are handled in compliance with Austrian hotel contracting conditions (ÖHVB).
If you wish to be certain you are covered for all eventualities, we recommend purchasing holiday cancellation insurance through Europäische Reiseversicherung.